DigitalBCG - Strategic Designer - Senior Strategic Designer - Sydney & Melbourne


Melbourne, Sydney


Asia Pacific


Technology & digital


Technology industries

About Us

Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with more than 90 offices in 50 countries. For more information, please visit

Practice Area Profile

The Technology, Media & Telecommunications (TMT) practice works with companies across the digital device, software, IT services, TV, publishing, information services, entertainment and telecom sectors to make sense of the unrelenting velocity of technological and consumer change they face. We partner with clients to transform their industries, define winning business models, shape their value proposition and go-to-market approach, enhance their operational competitiveness, and create sustained advantage.

Role Profile

About Us   
We are growing our Human-Centered Design (HCD) team in Melbourne. We’re bringing Human Centered Design to the front line of business challenges and creating work that solves problems in novel, feasible, and desirable ways. We can’t do that without world-class designers—designers who care about people and their needs, and can use that empathy to create beautiful, engaging products and services for them. This is an opportunity to make your impact authentic, real and profound with the backing of BCG’s strategic and analytic horsepower. 

The defining quality of design in BCG is the access we have to senior decision-makers in the industries we work in. Our clients span the full spectrum of global sectors including manufacturing, banking, retail, telecommunications, emerging technology, ventures, healthcare, transport, government and social impact. 

Whatever your passion, BCG has projects that will satisfy your need to leave a mark. 

Role Profile 
We are looking for Strategic Designers - Senior Strategic Designers to lead qualitative research investigations that help strategically frame, validate or challenge other forms of research. You will work with and often lead cross-functional teams of experience designers, researchers, developers, consultants, architects and clients to design new futures for our client’s products and services. 

BCG will help you grow your leadership capabilities and skills across a range of design disciplines. 

Your Qualifications

Skills, experience and qualifications 
We recognise that design is still an emerging field and that experienced designers come from a range of backgrounds. 

Ideally, you would have: 
  • A minimum of 5 years’ experience across a range of Human Centred Design activities such as user research, user experience design, service design, prototyping, visual design, user interface design, interaction design or policy implementation design. 
  • Demonstrated experience in ethnographic research techniques and strategic/service design techniques. 
  • Experience in a design consulting or management consulting firm. 
  • Experience leading teams of designers embedded in multidisciplinary teams. 
  • Experience working within both waterfall and Agile/SCRUM methodologies. 
  • Organisational skills, self-motivation and resourcefulness coupled with a creative mindset, presence and gravitas. 
  • Highly passionate about design, balanced with a pragmatic approach to dealing with clients. 
  • Flexibility to travel often and for extended periods. 
  • Australian Citizenship with a security clearance or the eligibility to obtain one is highly desirable. 
  • A Bachelor or Master’s degree, preferably in a design-related discipline. 
  • A strong portfolio of case studies, which will be requested as part of our recruitment process. 

Date Posted:


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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