DigitalBCG - Strategic Designer - Senior Strategic Designer - Sydney & Melbourne


Melbourne, Sydney


Asia Pacific


Technology & digital


Technology industries

About Us

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Practice Area Profile

The Technology, Media & Telecommunications (TMT) practice works with companies across the digital device, software, IT services, TV, publishing, information services, entertainment and telecom sectors to make sense of the unrelenting velocity of technological and consumer change they face. We partner with clients to transform their industries, define winning business models, shape their value proposition and go-to-market approach, enhance their operational competitiveness, and create sustained advantage.

Role Profile

About Us   
We are growing our Human-Centered Design (HCD) team in Melbourne. We’re bringing Human Centered Design to the front line of business challenges and creating work that solves problems in novel, feasible, and desirable ways. We can’t do that without world-class designers—designers who care about people and their needs, and can use that empathy to create beautiful, engaging products and services for them. This is an opportunity to make your impact authentic, real and profound with the backing of BCG’s strategic and analytic horsepower. 

The defining quality of design in BCG is the access we have to senior decision-makers in the industries we work in. Our clients span the full spectrum of global sectors including manufacturing, banking, retail, telecommunications, emerging technology, ventures, healthcare, transport, government and social impact. 

Whatever your passion, BCG has projects that will satisfy your need to leave a mark. 

Role Profile 
We are looking for Strategic Designers - Senior Strategic Designers to lead qualitative research investigations that help strategically frame, validate or challenge other forms of research. You will work with and often lead cross-functional teams of experience designers, researchers, developers, consultants, architects and clients to design new futures for our client’s products and services. 

BCG will help you grow your leadership capabilities and skills across a range of design disciplines. 

Your Qualifications

Skills, experience and qualifications 
We recognise that design is still an emerging field and that experienced designers come from a range of backgrounds. 

Ideally, you would have: 
  • A minimum of 5 years’ experience across a range of Human Centred Design activities such as user research, user experience design, service design, prototyping, visual design, user interface design, interaction design or policy implementation design. 
  • Demonstrated experience in ethnographic research techniques and strategic/service design techniques. 
  • Experience in a design consulting or management consulting firm. 
  • Experience leading teams of designers embedded in multidisciplinary teams. 
  • Experience working within both waterfall and Agile/SCRUM methodologies. 
  • Organisational skills, self-motivation and resourcefulness coupled with a creative mindset, presence and gravitas. 
  • Highly passionate about design, balanced with a pragmatic approach to dealing with clients. 
  • Flexibility to travel often and for extended periods. 
  • Australian Citizenship with a security clearance or the eligibility to obtain one is highly desirable. 
  • A Bachelor or Master’s degree, preferably in a design-related discipline. 
  • A strong portfolio of case studies, which will be requested as part of our recruitment process. 

Date Posted:


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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