Strategic Designer

Location:

Chennai, Mumbai, New Delhi

Geography:

Asia Pacific

Capabilities:

Technology & digital

Industries:

Technology industries

About Us

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Practice Area Profile

BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.

Role Profile

Position Summary:

We are looking for an exemplary Digital UX Lead to help drive the rapid growth of BCG's new digital business. Our purpose is to help companies imagine, bring-to-life and launch digital products and solutions. To do this, we’ve assembled a group of world-class experience design, data sciences and technology professionals with deep knowledge and experience in building digital businesses and solutions – from mobile applications and ecommerce, to new and emerging digital solutions yet to be realized. 

Overall Responsibility:

  • Develop ethnographic research and contextual design investigations to understand customer behaviors, pain points, and needs, create/update and prototype digital user interfaces and physical products
  • Responsible for understanding a client’s vision and intent; conducting stakeholder conversations and workshops
  • Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
  • Bring research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, sketches and scenarios that meet your customer profiles in a multi-device approach
  • Prepare low fidelity prototypes of digital solutions; ranging from paper sketches to wireframes or interactive prototypes.
  • Presents Concepts and designs to the customer for review  and iteration. Capable of working directly with customers in an iterative manner to improve  prototypes.
  • Able to explain the design philosophy verbally and convince stakeholders of the process.
  • Engaging with solution architects and technical teams to deliver digital solutions

Your Qualifications

Ideal Background:

  • BA or MA degrees in design, business, psychology, strategy or another relevant field 
  • Engaging with clients and client teams on a daily basis; demonstrated through expereince
  • Experience with ethnographic research (quant. and qual.), divergent exploration, conceptual development and interaction design 
  • Hands on experience with design and research tools; like Sketch, Adobe CS, Invision, Optimal Sort etc. 
  • At least 5-10 years of professional experience
  • Ideally experience in the start-up scene and/or with innovative tech firms, e.g., founding of own start-up or Silicon Valley history, large or complex system integration projects
  • Strong drive and motivation
  • Possesses curiosity for technical environement, UI, web and mobile applications

Key Competencies:

  • Passion for design of digital products and services; awareness of trends
  • Outsanding all-around problem solving skills
  • Interpersonal/ communication skills, including:
  • Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement; builds relationships to leverage resources
  • Demonstrated diligence, attention to detail and technical intuition.
  • Service-oriented, flexible, positive team player
  • Possesses organization skills and composure:  ability to handle competing priorities and to work effectively in a challenging fast paced environment
  • Exercises judgment in managing confidential/sensitive information; trustworthy 
  • Work management, organization and planning
  • Values and ethics
  • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
  • Experience working successfully within a complex matrix structured organization is essential.
  • It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures.


Date Posted:

31-Jan-2019

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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