Senior Strategic Designer

Location:

Chennai, Mumbai, New Delhi

Geography:

Asia Pacific

Capabilities:

Technology & digital

Industries:

Technology industries

About Us

Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with more than 90 offices in 50 countries. For more information, please visit bcg.com

Role Profile

Position Summary:

We are looking for an exemplary Digital UX Lead to help drive the rapid growth of BCG's new digital business. Our purpose is to help companies imagine, bring-to-life and launch digital products and solutions. To do this, we’ve assembled a group of world-class experience design, data sciences and technology professionals with deep knowledge and experience in building digital businesses and solutions – from mobile applications and ecommerce, to new and emerging digital solutions yet to be realized. 

Overall Responsibility:

  • Develop ethnographic research and contextual design investigations to understand customer behaviors, pain points, and needs, create/update and prototype digital user interfaces and physical products
  • Responsible for understanding a client’s vision and intent; conducting stakeholder conversations and workshops
  • Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
  • Bring research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, sketches and scenarios that meet your customer profiles in a multi-device approach
  • Prepare low fidelity prototypes of digital solutions; ranging from paper sketches to wireframes or interactive prototypes.
  • Presents Concepts and designs to the customer for review  and iteration. Capable of working directly with customers in an iterative manner to improve  prototypes.
  • Able to explain the design philosophy verbally and convince stakeholders of the process.
  • Engaging with solution architects and technical teams to deliver digital solutions

Your Qualifications

Ideal Background:

  • BA or MA degrees in design, business, psychology, strategy or another relevant field 
  • Engaging with clients and client teams on a daily basis; demonstrated through expereince
  • Experience with ethnographic research (quant. and qual.), divergent exploration, conceptual development and interaction design 
  • Hands on experience with design and research tools; like Sketch, Adobe CS, Invision, Optimal Sort etc. 
  • At least 5-10 years of professional experience
  • Ideally experience in the start-up scene and/or with innovative tech firms, e.g., founding of own start-up or Silicon Valley history, large or complex system integration projects
  • Strong drive and motivation
  • Possesses curiosity for technical environement, UI, web and mobile applications

Key Competencies:

  • Passion for design of digital products and services; awareness of trends
  • Outsanding all-around problem solving skills
  • Interpersonal/ communication skills, including:
  • Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement; builds relationships to leverage resources
  • Demonstrated diligence, attention to detail and technical intuition.
  • Service-oriented, flexible, positive team player
  • Possesses organization skills and composure:  ability to handle competing priorities and to work effectively in a challenging fast paced environment
  • Exercises judgment in managing confidential/sensitive information; trustworthy 
  • Work management, organization and planning
  • Values and ethics
  • Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
  • Experience working successfully within a complex matrix structured organization is essential.
  • It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures.

Role is Located in India

Date Posted:

30-Aug-2018

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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