Senior Strategic Designer
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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
BCG Platinion
As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial – nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence.
Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa.
Practice Area Profile
What You'll Do
- Develop ethnographic research and contextual design investigations to understand customer behaviors, pain points, and needs, create/update and prototype digital user interfaces and physical products
- Responsible for understanding a client’s vision and intent; conducting stakeholder conversations and workshops
- Develops understanding of users and customers through primary and secondary research, able to come up with a research plan and lead a team through the process of research and synthesis
- Bring research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, sketches and scenarios that meet your customer profiles in a multi-device approach
- Prepare low fidelity prototypes of digital solutions; ranging from paper sketches to wireframes or interactive prototypes.
- Presents Concepts and designs to the customer for review and iteration. Capable of working directly with customers in an iterative manner to improve prototypes.
- Able to explain the design philosophy verbally and convince stakeholders of the process.
- Engaging with solution architects and technical teams to deliver digital solutions
What You'll Bring (Experience & Qualifications)
Ideal Background:
- BA or MA degrees in design, business, psychology, strategy or another relevant field
- Engaging with clients and client teams on a daily basis; demonstrated through expereince
- Experience with ethnographic research (quant. and qual.), divergent exploration, conceptual development and interaction design
- Hands on experience with design and research tools; like Sketch, Adobe CS, Invision, Optimal Sort etc.
- At least 5-10 years of professional experience
- Ideally experience in the start-up scene and/or with innovative tech firms, e.g., founding of own start-up or Silicon Valley history, large or complex system integration projects
- Strong drive and motivation
- Possesses curiosity for technical environement, UI, web and mobile applications
Key Competencies:
- Passion for design of digital products and services; awareness of trends
- Outsanding all-around problem solving skills
- Interpersonal/ communication skills, including:
- Self-motivated, takes initiative, possesses creative problem-solving skills and willingness to offer suggestions for improvement; builds relationships to leverage resources
- Demonstrated diligence, attention to detail and technical intuition.
- Service-oriented, flexible, positive team player
- Possesses organization skills and composure: ability to handle competing priorities and to work effectively in a challenging fast paced environment
- Exercises judgment in managing confidential/sensitive information; trustworthy
- Work management, organization and planning
- Values and ethics
- Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture.
- Experience working successfully within a complex matrix structured organization is essential.
- It is necessary to have the ability to understand and manage complex reporting relationships and incorporate multiple labor laws and cultures.
Date Posted:
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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