DBCG - SEA - Lead DevOps Engineer

Location:

Singapore

Geography:

Asia Pacific

Capabilities:

Technology & digital

Industries:

Technology industries

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

Practice Area Profile

The Technology, Media & Telecommunications (TMT) practice works with companies across the digital device, software, IT services, TV, publishing, information services, entertainment and telecom sectors to make sense of the unrelenting velocity of technological and consumer change they face. We partner with clients to transform their industries, define winning business models, shape their value proposition and go-to-market approach, enhance their operational competitiveness, and create sustained advantage.

What You'll Do

The Lead DevOps Engineer will set the direction, lead, and manage the implementation of cloud-based deployments for BCG utilizing cloud services providers Amazon Web Services and Microsoft Azure platform in a DevOps approach. The role involves significant participation on key internal projects, working with foremost vendors, in identifying architectural requirements, translating into technical solutions and selected DevOps teams and vendors for implementation. The Lead DevOps Engineer must have deep skills in Continuous Deployment, Continuous Integration, Configuration Management, Cloud Services Automation and Web Services hosting. The successful candidate will be a subject matter expert on DevOps, have the opportunity to define and establish a tailored DevOps framework by contributing in-depth knowledge and experience to the cloud hosting program. Once a framework is established, a key responsibility will be the development and mentoring of DevOps enablement and delivery across the organization. This position is part of the GTO’s Cloud Enablement team, with whom he/she needs to maintain close working ties on governance, security, policy and general best practices. This Design and Implement Lead Engineer will partner with Operations counterparts to develop and transition new services into production with DevOps approach. They will work with operations to develop parameters for operational excellence in an iterative fashion with continual tracking and reporting to understand effectiveness. It is the responsibility of the Design and Implement architecture teams to create architectures which fit within a financial cost recovery model and support “IT as a Business” guidance and marketing messages. This role assumes outstanding designs which fulfill the uptime, availability, maintenance, and restoration against requirements for developed solutions.

Basic Job Responsibilities:

Strategic and technical knowledge across cloud service providers, primarily Amazon Web Services.
Be the “go-to” for design and implementation execution, and operational discipline for Continuous Integration, Continuous Deployment, Configuration Management and Cloud Automation
Works with business units’ product development and infrastructure vendors as well as the other IT technical teams to ensure high quality solutions.
Ensure implementation of governance, and security measures around product offerings
Work on resource capacity planning across environments and optimize to ensure effective use of resources, from cloud to human.
Act as mentor to others who fulfill infrastructure and operational capabilities with people in all BCG regions to ensure consistent Infrastructure services delivery and availability around the world.
Participate in the managed service provider interactions and coordination of issues.
Scope of services include:

- Primarily Windows and optionally Linux Operating System
- Virtualization platform
- Web based Application services
- Intermediate TCP/IP Protocol and network trouble shooting and implémentation
- Cloud Computing – AWS and optionally Azure
- IIS knowledge

Breadth of Services include:

- Incident and Problem Management for escalations
- Change Management for all infrastructure elements
- Maintain and develop technical documentation and diagrams
- Provides cross-coverage to other Worldwide Infrastructure Team members
- Responsible for individual assignments; other duties as assigned

Continually define new ways to improve existing service offerings, tooling, and process
Create knowledge documentation and work with Service Center and colleagues in continuous knowledge transfer
Stay abreast of industry trends and technologies; achieve training necessary to stay current and certified in functional discipline
Drive the organization to become a best-practice continuous improvement team, with a common language based around ITIL and industry standards
Drive a spirit of pride and sense of ownership across IT functions globally

What You'll Bring (Experience & Qualifications)

Basic Job Requirements:

Education/Experience:

- B.A. /B.S. degree in computer related field or professional certification in Microsoft and VMware
operating systems.
- 10 or more years of experience with computer and infrastructure-related support
- Strong organizational, written, and verbal documentation skills

Knowledge:

- Fluency in Microsoft Operating systems including Windows 2008, 2012, 2016 (preferred)
- Fluency in Amazon Web Services, including virtual machines, databases, security, and networking
- Fluency in Amazon Web Services PaaS (RDS, etc.)
- Fluency in Microsoft Operating system components including Active Directory, Group Policy, IIS
Web Services, and assigning group and user rights
- Fluency in DevOps principles (CI/CD/Repo/CM Tools)
- Knowledge of hosting large-scale web services in Amazon Web Services (EC2, EBS, ELB, RDS,
Route53, IAM, CFT, Security Groups, S3)
- Knowledge in principles of Cloud Computing (AWS, Microsoft Azure, Google Cloud Platform)
- Knowledge of PowerShell or Python
- Knowledge of MS SQL Server (2005, 2008, 2012, 2014, 2016)
- Knowledge of Linux and Kubernetes a plus
- Knowledge of Infrastructure Provisioning: Terraform, AWS CloudFormation, Azure Resource
Templates a plus
- Knowledge of IP Services (DNS, DHCP, etc.)
- Knowledge of networking and TCP/IP
- Awareness of IT security best practices

Possesses in-depth knowledge of topics with significant complexity; viewed as a subject matter expert to stakeholders
Typically works with minimum supervision to plan and lead large scale systems projects with regional or functional impact; seeks guidance on unusual circumstances
Problem solving and troubleshooting
Supervises group, more complex, and broader sub-functional teams with significant impact to the firm
Sets direction for own area, inputs to high level goals and agenda
Provides work leadership and training to lower level engineers
Through analysis and evaluation, exercises judgment in the resolution of complex issues and problems that are not well-defined but variants of previous experience
Works on complex problems where analysis of situation requires in-depth evaluation of various factors
Accurate verbal and written communications skills
Proactively identifies and independently solves non-routine problems by applying broad knowledge

Date Posted:

27-Sep-2018

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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