US/Canada - Platinion - Digital & Technology - Design - Senior Human Scientist

Location:

Dallas, New York, Pittsburgh

Geography:

North America

Capabilities:

Technology & digital

Industries:

Technology industries

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

BCG Platinion

As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial – nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence.

Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa.

Practice Area Profile

BCG Platinion’s presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.

What You'll Do

Human Scientists at BCG Platinion are:

· Human-Centered. They start with people and thoughtfully consider the usefulness and usability of everything they create.

. They play an active role in design and research. They are responsible for crafting research plans, performing fieldwork like interviewing and contextual inquiries, and synthesizing that research to make recommendations.
They create wireframes, storyboards, and data visualizations to communicate a desired future state.
They lead small to medium sized projects, manage client relationships, and participate in writing and publishing thought leadership documents.

· Discovery-driven. They find patterns, deconstruct large challenges, and communicate persuasively.

· Collaborative. They are supportive team members who give great feedback. They embrace working in interdisciplinary teams and believe different perspectives and backgrounds drive the most innovative solutions.

You’re Good At:

· Be an advocate for user needs and experiences throughout the design process.

· Define and lead user engagements. Plan and lead research efforts including in-person and remote user research to better understand people and their environments. Methods might include contextual inquiry, fly-on-the-wall observation, interviews, surveys, diary studies, and generative participatory activities.

· Analyze and synthesize research findings. Capture and synthesize information into actionable insights and recommendations. Use tools like concept mapping to document the underlying information architecture for a focus area.

· Evaluate user experiences. Conduct evaluative research, such as usability testing (in-person and remote, moderated and unmoderated) and provide expert analysis.

· Design concepts, storyboards, wireframes, and prototypes. Create design concepts at varying levels of fidelity, (sketches of situations and user interfaces, wireframes of screens and interactions, etc.). Use a variety of prototyping tools across fidelity levels to make your ideas tangible and understandable.

· Design and assist in the facilitation of workshops with diverse stakeholders, from client teams to community partners, to collaboratively explore domains and challenges, synthesize data, generate concepts, and present work.

· Lead small to midsize projects as a project manager, including work scoping and developing strong client relationships.

· Travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects.

What You'll Bring (Experience & Qualifications)

You Bring:

· 4+ years in a Human Sciences role, or relevant professional experience.

· BS/BA or MS in human-computer interaction, interaction design, design planning, strategy or other relevant field, or equivalent experience.

· Strong knowledge of research methods and frameworks, user interface standards, tools, and industry guidelines. The ability to reference best practices and design patterns, and can solve complex problems and novel interface challenges.

· Understanding of user experience design principles and best practices, with the propensity and judgment to question convention when appropriate.

· Visual communication skills, using sketching and other tools to articulate thoughts about complex problems, datasets, or experimentation.

· Experience in prototyping and testing, future visioning, and strategy development.

· Previous experience in a client-facing consulting role a plus.

· Proven success working in and promoting a collaborative and iterative development environment.

What to include in your application:

A link to your portfolio that demonstrates your affinity for human-centered design and

BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design.

We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.

Date Posted:

15-Apr-2019

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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