Digital Strategy Expert Project Leader, Insurance (DigitalBCG)




Africa, Central & South America, Europe & The Middle East


Technology & digital


Technology industries

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

Digital BCG

BCG has a long history of driving growth by embracing innovation and new ways of thinking.  Through DigitalBCG, we bring together a diverse mix of consultants and digital specialists to ensure that we are supporting our clients throughout their digital transformation journeys. We work with our clients to fully understand the impact of digital on their business and set priorities that will transform their vision into value. Whether it be developing new technologies to support their core business, making better use of their data, or pursuing entirely new sources of revenue, our aim is to achieve radical improvements in productivity, flexibility, and speed. We are innovating how our clients are using artificial intelligence, robotic process automation, internet of things, personalization, blockchain technologies, and more to gain competitive advantage.

DigitalBCG encompasses a broad set of data, digital, and technology capabilities from BCG consulting teams and practices, along with our business units such as BCG Digital Ventures, BCG Platinion, and BCG GAMMA.

What You'll Do

In today’s business world, the large insurance companies’ main concern is the claims management process --- and how to automatize it, reduce time, cost, and better detect fraud. 

BCG will set up a dedicated team of experts harnessing this topic, and help our clients transform, streamline and improve their whole claims management’s KPIs, leveraging advanced digital tools, organization design, or process efficiency. 

Insurance Data & Analytics Experts build a foundation for the future of business, working at the intersection of two practices: Technology Advantage (helping BCG clients improve performance through the use of data and technology) and Insurance (deep business knowledge of this sector). 
It takes more than technology to reach this destination. We are seeking people who can challenge old assumptions, organize business functions with a digital mindset, create new ways of working to support that, and change the way people think, work, and lead. 
Expert Career Track consultants are vital to BCG’s ability to successfully meet our clients’ demand for deep expertise and advanced technical capabilities. Our Experts are driven by a passion to explore and innovate in their field. As part of our consulting cohort, they work alongside our generalist and specialty consultants to form “one BCG team,” capable of delivering deep strategy and technical expertise. Experts come from diverse backgrounds, with expertise usually gained outside of BCG in either industry, academia, or specialized consulting. 

As an Expert Project Leader, you will be integrated into a BCG team and leverage your deep expertise on projects that reshape businesses. You will be given end-to-end responsibility for large and complex “modules” within a BCG project and may lead small but high-impact teams to drive results for our clients. You will work closely with clients to understand their issues, create strategies for change, and win buy-in for your recommendations, while also collaborating with colleagues on complex client issues. Your expertise will be valued by senior clients and you will help build and contribute to BCG’s intellectual capital while spending significant time supporting and executing case work.  


Our Expert Consulting Track (ECT)

The Expert Consulting Track (ECT) is vital to BCG’s ability to successfully meet our clients’ demand for deep expertise and advanced technical capabilities. Experts deliver next-level impact for BCG's most complex and cutting-edge client challenges. Experts focus on developing BCG's thought leadership, commercial capabilities, and intellectual property assets; and their work is essential to our delivery model. Working as part of a multidisciplinary team to bring the ‘best of BCG’ to our clients, Experts come from diverse backgrounds, with expertise often gained outside of BCG in industry, academia, or specialized consulting.

What You'll Bring (Experience & Qualifications)

  • We’re looking for exceptional talent from consulting or industry (insurance company) to join us. You would typically have: 
  • - A minimum of 5 years’ experience overall, with a significant consulting experience driving large scale, technology enabled transformation, with a focus on claims management operations, preferably in an international/multicultural environment. 
- OR significant industry experience in claims operations management or claims strategy, ideally in an international/multicultural environment in a top insurance organization 
- Strong knowledge of Properties & Casualties (P&C) claims management 
- Experience in interfacing data and business agendas in designing a claims management new organisation. 
- Experience in leading large platforms, delivery centres or supervised (digital) transformations is a must. 
- Strong leader, with clear evidence of people leadership and an ability to change organizations. 
- Successful track record in interacting and in building lasting relationships at the highest levels in large and global insurance players. 
- Can drive enterprise wide vision and tactical decisions for our clients during the implementation of large-scale digital transformation programs. 
- Developed solid problem-solving capabilities, analytical and structured and able to interface with consultant teams. 
- A passion for making an impact at the C-suite level. 
- Strong academics; advanced degree preferred. 
- A proven project and people leader with exceptional drive and commitment striving for excellence 
- Highly self-driven, well-structured yet flexible, able to think strategically / end-to-end 
- Willingness to travel internationally and to work remotely on client sites 
- Solid business acumen and commercial capabilities 
- Excellent verbal and written communication skills in English and French 

Our Expert consultants within DigitalBCG are an integral part of BCG's core consulting team; you will work side-by-side with all practice areas to create value & competitive advantage for our clients. Your team will include senior BCG leadership, teams of BCG Consultants, and both junior and senior client leaders working collaboratively to drive the transformation, and shared services/control functions. You will roll up your sleeves with clients to work through both macro and day-to-day problem solving in an agile fashion and often times, you will also work side-by-side with agile coaches in an apprenticeship model to help our clients develop their internal agile coaching workforce. 

Date Posted:


Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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