Software Engineering Senior Manager– X Delivery

Location:

Bengaluru

Geography:

Asia Pacific

Capabilities:

Technology & digital

Industries:

Technology industries

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

What You'll Do

As a part of BCG’s X OPERATE team you will be working to accelerate a growing business focused on Hyper Care, premium Maintenance / Support for BCG Software and AI Products / Projects which are used as client leave-behinds. You will be closely working with consulting teams, clients and other BCG stakeholders on a diverse range of topics. Own service offerings for Software Maintenance for premium BCG products and projects, ensure these offerings are periodically benchmarked with best industry players, and lead efforts on continuous improvements with a deep focus on customer delight. You will have the opportunity to leverage software development methodologies to deliver value to BCG's Consulting teams, and internal stakeholders through providing software developer subject matter expertise, and accelerated execution support. 
You will collaborate with case teams to maintain analytical solutions serving client needs and make ideate/implement improvements on current set up to ensure robustness of the data ecosystem. You will provide technical support through deeper understanding of relevant data analytics solutions and processes to build high quality and efficient analytic solutions. You will work with global stakeholders such as Project/Case teams and clients by acting as a thought partner to support clients realize the power of the strategic AI solutions.   

YOU’RE GOOD AT

Technical & Delivery Oversight
  • Taking ownership of technical envisioning, technical feasibility, timelines scoping and execution of enterprise grade software applications
  • Strong at project management. Ensures smooth operations and hold end to end responsibility for Project deliverables and high-quality outcomes across multiple spaces such as SW Engineering, Data Engineering, Data Science & DevOps
  • Conducts periodic design and code reviews and share constructive feedback with team members.
Working with case teams
  • Holding end to end responsibility for Project deliverables and high-quality outcomes across multiple spaces such as SW Engineering, Data Engineering, Data Science & DevOps
  • Cross functional Support – Working with cross functional and diverse team having different skills and support scope as per their roles; case teams, development teams and clients. 
Working with proposal teams
  • Leading selling process to Partners & clients and writes large portions of proposal/selling documents/presentations. 
  • Providing institutionalized knowledge on relevant Software Development value propositions.
People Management, Collaboration & Outreach 
  • Expertise in managing software development teams covering all facets of people management/employee life cycle from hire to retire including recruitments, onboarding, appraisals, capability building and off-boarding
  • Create a working environment where team members feel comfortable, confident and develop a free to speak culture.
  • Defines/contributes/drives team to team to build content/maintain & knowledge repository.
  • Periodically conduct learning needs identification exercises and work with necessary teams to seek support on upskilling and required technical trainings.
Problem Solving & Mentoring
  • You should be strong in solutioning with hands-on experience in software delivery, through the entire life cycle of software development.
  • Strong problem-solving skills with the ability to develop and codify knowledge and provide appropriate technical advice where required.
  • Appraises team members' performances and offer continuous, realistic and constructive feedback to team members and ensure team members feel supported at all times
  • You will coach developers and build future ready engineering teams with best in the business tools, trends and technologies.
Additional Technical Skills:
  • Must have strong experience.
    • In Building cloud native PaaS solutions using AWS or Azure
    • In Object-Oriented design SOLID principles and modern design patterns
    • In Polyglot programming, experienced in multiple frameworks and platforms
    • In SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases
    • Expertise in following frameworks – NodeJS / Express, Python /Django, Java / Spring Boot
    • In CD-CI through DevOps tools. Understanding of Docker, Kubernetes, and Terraform
    • Creating architectural design and deployment documents
    • Experience in event monitoring and observability
    • Awareness of the latest security threats and mitigating them by design
  • And workable knowledge of
    • Data ingestion pipelines
    • Front-end frameworks like Angular & React
  • And familiar with
    • Scrum and Kanban development methodologies.
    • Automation, performance, and load testing tools
    • Knowledge of UI component libraries to produce high-quality production apps following a high-fidelity design and a specification.

What You'll Bring (Experience & Qualifications)

  • Bachelor's / Master's degree in computer science engineering/technology or equivalent
  • 10 - 13 years of software development, with at least 8-10 years in Engineering management building end to end enterprise scale projects and MVPs
  • Proven experience in managing a team of at least 15+ cross-functional resources in a geographically dispersed set up
  • Strong leadership traits. Able to manage and get the best out of the team. 
  • Proactive and highly organized, with strong time management and planning skills.
  • Excellent Communication skills.
  • Ability to multi-task and stay organized in a dynamic work environment; Analytical and inquisitive, with excellent attention to detail.
  • Good knowledge of performance evaluation and change management principles.
  • End–end project management of complex projects (High quality, people, budgeting, stakeholder management, operation, etc)
  • Additional weightage for contributions made to open-source projects, blogs, forums etc. in relevant technologies

Date Posted:

28-Aug-2023

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E-Verify Employer. Click here for more information on E-Verify.