Technical Delivery Analyst - X Delivery
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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
What You'll Do
- Implementing and customising our software solutions for client projects
- Translate business requirements and problems into appropriate technical solutions
- Deliver ad-hoc requests from clients, BCG project and proposal teams
- Ensure high quality outputs and insights
- Contribute towards documentation (e.g. of data, proposals) to enhance overall work output
- Prioritise product quality and identify anomalies and inconsistencies in data and application
- Embed security and risk guidelines into every aspect of performed tasks
- Analyse data for product development/management purposes and client support work
- Build easy-to-use and interactive analysis models
- Build first connection points between products for increased impact for case/project work and product evolution
- Working in a fast-paced team and international environment
- Providing end-to-end support on the technical aspects of cases including deployment, data migration, system integration, configuration, troubleshooting and technology workarounds in case of tool bugs and limitations
- Customising and configuring tools per client needs using SQL, and developing data ETL processes
- Designing and developing dashboards using tools like Tableau and Power BI
- Working in the analytics solutions field or software implementation/support or infrastructure
- Accuracy, strong attention to detail and outstanding customer service orientation
- Actively keeping up with industry trends, sources, and methods
- Entrepreneurial and development/product enhancement opportunities-seeking mindset
What You'll Bring (Experience & Qualifications)
- Bachelor's degree in data, engineering, computer science, or related field
- 1-3 years of total, full time experience
- 1 year in the field of production implementation, application support or data management/analysis
- Excellent written and verbal communication skills in English
- Excellent problem-solving skills
- Self-motivation and ability to operate autonomously in a structured manner
- Previous experience of working in application support team(s), client delivery roles and with global stakeholders/teams
- Experience in promoting technical solutions/tools, demoing them to clients and outlining the benefits & advantages
- Additional language skills are a plus (especially Spanish, French, Portuguese or German)
- SQL (Advanced)
- Cloud Computing, ideally AWS or Azure (Basic)
- Understanding of object-oriented programming: C#, VBA (Basic)
- Excel (Advanced)
- Alteryx (Basic/Intermediate)
- Tableau (Intermediate)
- BCG and client project teams
- Product Solution Delivery team
- Client Success Team
- Product engineering teams
- Delivery and product leadership
Date Posted:
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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