LON - Experience Designer, Platinion (Digital BCG)

Location:

London

Geography:

Europe & The Middle East

Capabilities:

Technology & digital

Industries:

Technology industries

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

BCG Platinion

As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial – nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery excellence.

Platinion was founded in 2000. Since then, we have grown continuously and successfully. Today we have offices in Europe, North and South America, Asia Pacific and Africa.

What You'll Do

At BCG Platinion we're keen to engage with experienced, passionate and creative Designers with backgrounds in Experience Design who will help us unlock our client’s digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel.

As an Experience Designer you will work closely with our client’s leadership teams to understand their key challenges, define design Strategies, win buy-in for your recommendations and collaborate with BCG case team members to transform client potential. As a member of the team, you will be part of a rich community driving inspiration, knowledge and guidance throughout the design lifecycle.

You will carry out activities that include refining and contributing to user requirements, experience vision, user research, experience strategy, ideation, wireframes, prototyping, interaction design, information architecture and customer usability. You will work alongside peers from our product, engineering, architecture and consulting teams to ensure that there is a shared understanding and adoption of human-centric design.

You will help to establish and introduce best practice UX processes to our client’s individual product and service lifecycles. You will balance customer expectations and needs with our client’s business goals, market viability and technical feasibility. You will be working alongside product owners to follow Agile principles and methodology whilst supporting in the mobilisation and participation on workshops with client and internal teams. In these workshops you will devise creative and engaging solutions to deliver personas, journeys and user flows that will influence the design of our solutions. You will take insights from consumer research, understand pain points and build end to end customer journeys.

What You'll Bring (Experience & Qualifications)

We’re looking for exceptional talent from consulting, industry or both to join us. You would typically have:

• 3 years’ in end-to-end Experience Design including a range of Human Centred Design activities such as user research, user experience design, service design, prototyping, visual design, user interface design, interaction design or policy implementation design

• Consulting experience essential

• A background in user experience, with proven experience delivering concepts, personas, user journeys, storyboards, userflows, sitemaps, wireframes and prototypes in a client facing environment

• Experience in developing in User Interface mock-ups and prototypes and being able to identify and troubleshoot User Experience problems

• Strong knowledge of research methods and frameworks, user interface standards, tools and industry guidelines

• Strong knowledge and experience around visual identity, workshop facilitation and design systems

• Strong understanding of user experience design principles and best practices with the experience and judgement to question convention when appropriate

• Visual communication skills, using sketching and other tools to articulate thoughts about complex problems, datasets or experimentation

• Strong knowledge and demonstrated experience with at least 3 of the following tools or technologies: Figma, Sketch, InVision, Principle, Framer, Adobe XD or similar prototyping tools and AfterEffects

• Demonstrated experience with core digital prototyping tools such as Axure, Balsami, InVision, Adobe CS

• A strong portfolio of work that demonstrates strong human centres design capabilities and core craft-skills across a variety of clients and industries showing process, methodologies and success

• Experience working within Agile / SCRUM methodologies

• Experience in translating user research and usability test findings into iterative product solutions

• Demonstrated experience in design research techniques and strategic / service design techniques.

• Ability to work under pressure and willingness to travel to clients’ world-wide

• A Bachelor or Master’s degree with above average academic performance in a design related discipline such as: Interaction Design, Interface Design, Human Computer Interaction, Service Design with an emphasis on User Experience

Date Posted:

07-Jul-2021

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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