Salesforce Principal Architect - India
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Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
Practice Area Profile
What You'll Do
- Lead the development of Salesforce strategies and architectures for clients in target industries such as Manufacturing, CPG, Industrial Goods, Financial Services, etc.
- Oversee the implementation of Salesforce solutions using sales cloud, service cloud, experience cloud, industry clouds (Field Service etc), and other Salesforce products.
- Integrate Salesforce applications with external systems using identity and access management, data architecture, and best practice integration patterns.
- Build secure and scalable apps using sharing architecture, LWC, Apex, Flow builder, and other development tools.
- Advise clients on build vs. buy decisions, single-org vs. multi-org strategies, and DevOps practices on the Salesforce platform.
- Work with CXO-level stakeholders to understand their business needs, present solutions, and manage expectations.
- Lead business development and sales activities to generate new opportunities and expand existing relationships with clients.
- Manage project teams, vendors, budgets, timelines, and quality assurance activities.
- Stay updated on the latest trends and developments in Salesforce and CRM domains.
- Develop trust-based relationships with clients as a trusted C-level advisor.
- Lead the delivery of high-quality products that exceed client expectations.
- Support the professional development of your team members through coaching and feedback.
- Contribute to the intellectual capital of the firm by creating knowledge documents on a specific content platform.
What You'll Bring (Experience & Qualifications)
- Bachelor’s degree in Computer Science, Engineering, or related field
- Minimum 14 years of experience in IT Architecture, Technology transformation, Salesforce architecture and development
- Salesforce Application Architect and System Architect certifications
- Experience in leading and delivering complex Salesforce solutions using sales cloud, service cloud, and marketing cloud for at least 5-10 clients in target industries
- Experience in integrating Salesforce applications with external data platforms (Data lakes, etc.), ERP systems (Manufacturing industry), CBS systems (Financial industry), LMS systems (Financial industry), analytical systems (Tableau, etc.), messaging systems (Kafka, etc.), and public cloud platforms (one major public cloud)
- Experience in working with Indian clients and organizations
- Strong understanding of CRM market and competitors (SFDC, MS Dynamics, Oracle, Zoho, etc.)
- Excellent communication and presentation skills
- Ability to travel as per requirement
Date Posted:
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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